Coming in Phase 2
Knowledge gaps
An AI-powered dashboard that automatically identifies topics your bot cannot answer — ranked by frequency, so you know exactly what content to add first.
What's coming
Automatic gap detection
DGbot analyses all zero-answer conversations and clusters them by topic, so you see patterns rather than individual messages.
Frequency ranking
Gaps are ranked by how often visitors ask about them. Fix the most common gap first for maximum impact.
Content suggestions
For each gap, DGbot suggests draft content you can review and add to your knowledge base with one click.
Gap closure tracking
See how your resolution rate improves as you close gaps over time.
In the meantime
Find gaps manually in Analytics
Filter Conversations by status "No answer" to see the questions your bot couldn't resolve. Sort by frequency to prioritise the most common ones.
Get notified when it ships
One email when Knowledge gaps is available. No spam.
See the changelog for updates.